Privacy Policy

Your privacy matters to us. This policy explains what data NoteFlux collects, why we collect it, and how we protect it. We keep this simple and transparent.

NoteFlux gives you full control over how your voice is transcribed:

• Local ASR (on-device): Transcription runs entirely on your device. No audio or transcript data leaves your machine.
• Cloud transcription: Audio is sent to a third-party cloud transcription provider, configured so the provider does not store your audio or the resulting text. NoteFlux does not store your raw audio either.

You can switch between options at any time from within the app.

• Account details: Your email address when you sign up. New users start with an anonymous session until they create an account.
• Usage analytics: We use product analytics to see which features get used, how long things take, and where the app might be slow or buggy, on both the website and desktop app. If you're signed in, these events are tied to your email so we can follow up if you run into trouble — we never sell or share this data.
• Onboarding session replay: While you go through onboarding, we record what happens on screen so we can see exactly where people get stuck and fix it. Every input field (API keys, passwords, etc.) is masked before anything is recorded, so what you type is never captured.

NoteFlux does not store, access, or view your transcripts. Transcriptions happen either on your device (local mode) or directly via our cloud transcription provider (cloud mode) — the resulting text is never transmitted to or stored on NoteFlux servers. Your voice and transcription content remain yours.

Features such as filler word removal, summarisation, and text formatting are powered by third-party AI providers. When you use these features, your transcript text is sent to those providers for processing under the same zero-data-retention configuration — the providers do not store the input or output. NoteFlux does not retain it either.

NoteFlux uses a third-party authentication provider for authentication and user account management, on both the website and desktop app. New users begin with an anonymous session. Account data is created only when you choose to sign up.

We use a small number of trusted third-party services to operate NoteFlux. They process data only to provide the service, and only as described in this policy:

• Cloud transcription and AI feature processing.
• Product analytics and onboarding session replay.
• Authentication and account management.
• Payment processing. Payments are completed on our provider's hosted checkout. Card details are handled by the payment provider; NoteFlux never sees or stores them.

We do not sell your data. We may share information if required by law.

NoteFlux is not intended for children under 13. If you believe a child's data has been shared with us in error, contact us immediately.

We may update this Privacy Policy as NoteFlux evolves. If we make significant changes, we will notify you via email or in-app notice. The latest version is always available at this page.

Questions or concerns? Email us at loopless2000@gmail.com